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UDS16D Docking Station FAQ

Q: Does this usb c docking station work with a laptop that has thunderbolt 3 port?

A: Yes, this MacBook MacBook Pro docking station can work with a laptop that has thunderbolt 3 port. 

Q: Ethernet port doesn't work. What should I do to fix it?

A: Hello, for the ethernet issue, please try to restart your laptop at first.
Please try to update the latest Realtek Ethernet driver by visiting https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-usb-3-0-software.

Q: Can I use this docking station with the new m1 macbook? will it connect more than one monitor in extended mode?

A: Yes, this docking station can work with the new M1 MacBook and it can connect more than one monitor in extended mode

Q: Is the 55W power supply for this dock strong enough to power the 2020 M1 Mini?

A: Hello, yes. This USB C laptop docking station can power supply for the 2020 M1 Mini.

Q: Can I use this laptop docking station to charge my macbook?

A: Yes, you can use this laptop docking station to charge your MacBook. please attach the power supply to the DC port.

Q: Does this universal laptop dock require a DisplayLink driver to run the dual monitor?

A: Yes, this universal laptop dock require a DisplayLink driver to run the dual monitor. Please install driver before you use it.

Q: Does this doking station for macbook come with a power supply or should I use my laptop power supply?

A: This docking station for MacBook goes with a power supply.

Q: I have a Lenovo Yoga 920 and why does the sound on the laptop turn off when the dock is plugged into it?

A: The steps to set up the Audio play:
System Preferences → Sound → select the sound output device (Built-in Speakers is computer sound, Dispiay is monitor / TV sound, USB is headphone sound)
Any others questions with the dock, please contact our support team support@tobenone.com.