Install initiate InstantView to display
A note on driver-based docking stations!!!
1. How to use Dual or Triple monitors with your MacBook or Windows laptop?
1> Please ensure your laptop with Thunderbolt 3/4 port or full-feature USB-C port that supports DisplayPort Alt Mode and Power Delivery. You can check your laptop's user manual or contact your laptop’s manufacturer to confirm the USB-C port function of your laptop. If your laptop only supports data transfer and power supply, you can only extend the dual monitor via HDMI 2 and VGA.
2>Please connect the power supply to the PD port so all devices can run more stable.
3> Please make sure you have installed and initiated InstantView to display. (When using the dock to extend dual or triple display for your macOS laptop, the app will require a screen recording permission to capture pixels and send them to your external monitors: Apple Menu-->System Preference--> Security&Privacy->select "Privacy" tab->Scoll to find" Screen Recording" and check "macOS InstantView")
4> Please attach the USB C cable to the docking station "Host" port and the full-featured port or Thunderbolt 3/4 port of your laptop.
5> Please attach others devices to the dock such as the monitor.
2. Do I need to install any drivers to use the dock?
This USB C docking station can extend your laptop to dual or triple monitors that require an InstantView driver to provide your USB C notebook display!!!
3. How to install initiate InstantView to display?
1> Firstly, connect the docking station to the laptop via USB C cable, and you will see a disk named "INSTANTVIEW"
2> Double click and open the file, according to your system choose the proper application and complete the driver installation within seconds
3> For macOS, the app will require a screen recording permission to capture pixels and send them to your external monitors: Apple Menu-->System Preference--> Security&Privacy->select "Privacy" tab->Scoll to find" Screen Recording" and check "macOS InstantView"
1>Charge laptop: |
Please connect the included power supply to the USB-C Power Delivery port, so all devices can run more stable. |
2>Normal heating: |
Normal heating is when it's warm and fully functional. So it would be acceptable for it to reach about 50C surface temp as long as it does not fail. |
3>full-function USB C port: |
Please ensure your laptop with a full-function(support charging, data transfer, and video output) USB-C port or Thunderbolt 3 port. If not sure, please let me know. |
4>Compatible macOS List: |
MacBook Pro 13inch 2016/2017/2018/2019/2020/2021; MacBook Pro 14inch 2021; MacBook Pro 15inch 2016/2017/2018/2019/2020/2021; MacBook Pro 16 inch 2016/2017/2018/2019/2020/2021; MacBook Air (Retina 13-inch) 2018/2019/2020/2021 |
5>Compatible Windows list: |
(Not a full list): Surface Microsoft Book 2/ Go/ Laptop 3; Pro 7; Dell Latitude 7480/7390/5480/5490/7750/7540, G7 7790, XPS 9380, New XPS 15; Inspiron 7573/7300; Lenovo Thinkpad T490/T490s, Yoga 730/930; HP Spectre x360, Elitebook 840 G5 series and 2018 Elite 800 G4, Z book 17 G4; ASUS Zenbook flip UX370u and TUF Gaming A15 Gaming Laptop; Samsung Galaxy S10; Acer Aspire 5 2019, Swift 3 laptop, Chromebook 11 CB311-8H-C5DV; Google Slate (2019); LG G5 |

Troubleshooting!!!
Reminder: UDS15D is the driver-based docking station. HDMI1 is plug and play, HDMI2 and VGA are driver-based.
Driver download website: https://www.siliconmotion.com/downloads/index.html
If HDMI 2 and VGA port cannot work, please follow the below instruction to install initiate InstantView to display:
1> Firstly, connect the docking station to the laptop via USB C cable, and you will see a disk named "INSTANTVIEW"
2> Double click and open the file, according to your system choose the proper application and complete the driver installation within seconds
3> For macOS, the app will require a screen recording permission to capture pixels and send them to your external monitors: Apple Menu-->System Preference--> Security&Privacy->select "Privacy" tab->Scoll to find" Screen Recording" and check "macOS InstantView"
NOTE: The INSTANVIEW app doesn't store or record any screen content.
If you cannot find the disk named "INSTANTVIEW", you can download it from the below steps:
Step 1: Please install the driver by visiting https://www.siliconmotion.com/product/Graphics-Display-SoCs.html
Step 2: Choose a properly operating system according to your laptop
Step 3: Click the “download” and install
Step 4: Please drag macOS/Windows/Android InstantView to the applications folder and run it from the applications folder
If HDMI 1 port has no video output when using this triple display USB C docking station:
1>Please make sure your MacBook or Windows laptop's USB C port support video output and use the standard cable(HDMI to HDMI/DP/VGA cable and VGA to VGA/HDMI/DP cable).
2>Please check the connection is correct. You can follow the below step to have a try to check whether can work or not: Please remove all cables--reboot your laptop--attach the USB C cable to the dock and the laptop--attach the power supply to the PD port--attach others devices to the dock such as the monitor.