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Tobenone Docking Station Drivers

UDS15 Docking Station:

Tobenone Docking Station Drivers UDS015D Docking Station

Install initiate InstantView to display

1> Firstly, connect the docking station to the laptop via USB c cable, and you will see a disk named "INSTANTVIEW"

2> Double click and open the file, according to your system choose the proper application and complete the driver installation within seconds

3> For macOS, the app will require a screen recording permission to capture pixels and send them to your external monitors: Apple Menu-->System Preference--> Security&Privacy->select "Privacy" tab->Scoll to find" Screen Recording" and check "macOS InstantView"

NOTE: The INSTANVIEW app doesn't store or record any screen content.

If you cannot find the disk, please install the driver by visiting https://www.siliconmotion.com/product/Graphics-Display-SoCs.html

UDS15D Docking Station Driver Setup
 

UDS16 Docking Station:

Tobenone Docking Station Drivers UDS016 Docking Station

For the MacBook Laptop:

The HDMI1 is plug and play, please ensure the power supply attached to the DC port and the connection is firm. The HDMI2 and VGA ports are the drive-base ports, please follow the below instruction to install the DisplayLink driver.

1- Download and install the "DisplayLink Manager" by visiting here: https://www.synaptics.com/products/displaylink-graphics/downloads/macos

2- Attach DC power supply to our dock via the DC port

3- Attach your devices to our dock, including connected monitors via HDMI1 port, HDMI2 port, and VGA port

4- Connect the dock(Via the USB C port with a laptop icon) and laptop, make sure to use the USB C cable as provided

5- Navigate Launchpad-> open the DisplayLink manager software

6- Navigate Apple menu->System preferences->Privacy&Security->Privacy->find and click "Screen Recording", make sure to check the DisplayLink Manager then the triple monitor configuration is ready to use

here is the instruction, please pay particular attention to section 4 (4.1~4.10) which show you how to install the DisplayLink manager,

https://support.displaylink.com/knowledgebase/articles/1932214

For the Windows 10 laptop:

1- Download and install the "DisplayLink Manager" by visiting here: https://www.synaptics.com/products/displaylink-graphics/downloads/windows

Please find detailed guidance and information about how to install and use this software, see the articles on the DisplayLink support site: http://support.displaylink.com/knowledgebase/articles/615714 2- Attach DC power supply to our dock via theDC port

3- Attach your devices to our dock, including connected monitors via HDMI1 port, HDMI2 port, and VGA port

4- Connect the dock(Via the USB C port with a laptop icon) and laptop( via the Thunderbolt 3 port), make sure use the USB C cable as provided then the triple monitors are ready to use.

Solution for network port not working

1>For the ethernet issue, please try to restart your laptop at first.

2>Then try to update the latest Realtek Ethernet driver by visiting https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-usb-3-0-software

3>If it fails, please try to restart your router.

4>If the above steps fail, please send a screenshot of your network connection information to our email(support@tobenone.com). So that we can offer you a solution.