UDS013N Docking Station Troubleshooting
1. Connect all cables, but can not work. What should I do?
1>Please attach the included power adapter to the dock's PD port.
2>Please try other HDMI cables to connect the monitors, so we can know if there is any defective cable
3> Unplug the dock and replug it into the left side ports of your MacBook Pro.
2. What to do if the second screen is not bright?
1>Please attach the power supply to the PD port so all devices can run more stable
2>Please ensure the connection is correct and all cables connect firmly.
3. How to set up dual monitors for MacBook Pro/Air?
1>Please ensure your laptop is MacBook Pro 2016-2021 MacBook Air 2018-2021(NOT M1/M2 chip)
2>Please attach the charger to the dock's PD port
3>Attach the dual USB C cable to the dock and the MacBook
4>Add external devices, such as mouse, monitor, etc
Any questions, please feel free to contact us via：email@example.com
Helping 50+ countries, 10,000+ companies and 500,000+ users every year.
2 Year Warranty
All new TOBENONE branded products have a 2 year limited warranty.
100% Secure Payment
TOBENONE is using the best SSL
certificate so you will be able to
buy safely and securely.