UDS015DM Docking Station FAQ

Q: How to use Dual or Triple monitors with my MacBook or Windows laptop?

A: 

1> Please ensure your laptop with Thunderbolt 3/4 port or full-feature USB-C port that supports DisplayPort Alt Mode and Power Delivery. You can check your laptop's user manual or contact your laptop’s manufacturer to confirm the USB-C port function of your laptop. If your laptop only supports data transfer and power supply, you can only extend the dual monitor via HDMI 2 and VGA.

2>Please connect the power supply to the PD port so all devices can run more stable.

3> Please make sure you have installed and initiated InstantView to display. (When using the dock to extend dual or triple display for your macOS laptop, the app will require a screen recording permission to capture pixels and send them to your external monitors: Apple Menu-->System Preference--> Security&Privacy->select "Privacy" tab->Scoll to find" Screen Recording" and check "macOS InstantView")

4> Please attach the USB C cable to the docking station "Host" port and the full-featured port or Thunderbolt 3/4 port of your laptop.

5> Please attach others devices to the dock such as the monitor.

 

Q: Do I need to install any drivers to use the dock?

A: This USB C docking station can extend your laptop to dual or triple monitors that require an InstantView driver to provide your USB C notebook display!!!

Q: How to install initiate InstantView to display?

A: 

1> Firstly, connect the docking station to the laptop via USB C cable, and you will see a disk named "INSTANTVIEW"

2> Double click and open the file, according to your system choose the proper application and complete the driver installation within seconds

3> For macOS, the app will require a screen recording permission to capture pixels and send them to your external monitors: Apple Menu-->System Preference--> Security&Privacy->select "Privacy" tab->Scoll to find" Screen Recording" and check "macOS InstantView"

Q: Does this dual monitor laptop dock require a DisplayLink driver to run the 3 extended displays?

A: The HDMI2 and VGA port in this dual monitor laptop dock are worked based on the displaylink driver.Please install the driver before you use the dock and please ensure the USB C port of your laptop support display.

Q: Does this support non M1 mac's?

A: This driver-based docking station also supports non-M1 MacBook(such as MacBook Air 2016-2021, MacBook Pro 2016-2021)

Q: Does this usb c triple monitor laptop docking station work with m1 macbook air or is this intel only?

A: This USB C triple monitor laptop docking station can work with M1 MacBook Air.

Q: My laptop has usb c port for data transfer and charging,can I use this Macbook pro dock to extend dual monitor?

A: Yes, you can use this dock to extend dual monitor, but the HDMI1 cannot work.Please install the displaylink driver before you use the HDMI2 and VGA.

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