UDS017T Docking Station Troubleshooting
1: How can I check whether my laptop can work with this dual monitor docking station?
Please ensure your laptop equip with a Thunderbolt 3/4 port. You can check with your manual.
2: Why cannot extend dual monitors with my 2020 MacBook Pro with an M1 chip?
For MacBooks with an M1 chip, Thunderbolt Dock (16-in-1, Thunderbolt 3) cannot extend dual monitors at the same time due to limitations of the Apple M1 chip.
3: Can I use another USB C cable to connect the dock to my laptop?
It’s recommended that you use the included Thunderbolt 3 cable. we are afraid that other cables are not compatible.
4: How many external displays can this dual monitor docking station support?
This dock supports to connect to two external monitors—one connected via the Display Port, and another via the USB-C Thunderbolt 3 port.
Any questions, please feel free to contact us via：firstname.lastname@example.org
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